ResortSentry
RESORTSENTRY WHITE PAPER

Operating the mixed-use condominium resort

A practical operating framework for properties where rental inventory, private ownership and shared resort operations coexist.

The central operating problem

The property is physically unified while commercial participation is fragmented. Different units may have different management and rental relationships even though front desk, housekeeping, maintenance, parking and access operate across the same site.

Model the physical property first

Organization, property, building and unit should form the canonical physical hierarchy. Rental status can then be applied without removing non-rental units from operational visibility.

Treat occupancy and booking as related but different

Commercial reservations describe the financial reservation. Physical stays describe who is actually occupying the unit. Keeping those concepts distinct supports owners, private guests and complimentary stays alongside rentals.

Connect downstream operations

Cleaning, maintenance, guest access, parking and communications become more reliable when they use the same unit and stay context.

SEE RESORTSENTRY

See these workflows in the platform.

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