How do resorts coordinate housekeeping with front desk?
The most reliable approach is to use a shared unit-status workflow. Checkout changes the unit to a cleaning state, housekeeping completes required work, inspection verifies readiness, and front desk sees the resulting status without relying on separate spreadsheets, calls or chat threads.
Start from checkout
The turnover workflow should begin from the stay record rather than requiring staff to manually recreate the cleaning request elsewhere.
Use explicit operational states
Statuses such as dirty, cleaning, inspection and vacant-ready make the handoff between departments visible.
Inspection closes the loop
A ready-for-inspection state prevents the front desk from treating a cleaning-complete unit as guest-ready until required checks are finished.
See these workflows in the platform.
We can tailor a walkthrough around the way your property operates today.